FAQs

Are Shin-Etsu materials RoHS and Reach compliant?

RoHS and Reach statements are available upon request. Please fill out our webpage information request form.  


What package styles are available for Shin-Etsu MicroSi’s thermal grease(s)?

Our standard packaging styles include: 0.5 grams, 1.0 grams, 55 grams, & 1KG. Custom packaging is also available.  


What are the temperature limits? How high is too high?

Temperature limits are product dependant. For our standard Thermal Grease Shin-Etsu recommends not exceeding 125 deg C. For applications that […]


Does Shin-Etsu MicroSi offer dispensing equipment?

Shin-Etsu MicroSi does not supply dispensing equipment as our expertise is the manufacturing of thermal materials such as our grease(s) […]


Does it help to heat Shin-Etsu MicroSi’s Thermal Interface Material to improve dispense?

We don’t recommend heating as our materials are designed to be easily applied under ambient temperatures.


How do I prepare Shin-Etsu MicroSi’s bulk(1KG) cans?

TIM grease products are differentiated into two basic categories, solvent type and non-solvent type, but both types of TIM grease […]


How do I get a copy of the C of A for a material that I have purchased?

All CofA’s are included with the shipment. If an additional copy is required please call our Customer Service (888) 642-7674 […]


How do I get a copy of the MSDS for one of Shin-Etsu MicroSi’s offerings?

Please fill out our webpage information request form.


Where should I send my purchase order for processing?

Please e-mail purchase orders csteam@microsi.com.  Referencing a quotation and providing complete shipping information including nominated forwarder will ensure that your […]


How can I purchase Shin-Etsu MicroSi’s packaged products directly?

Please call our Customer Service (888) 642-7674 ext 2 or fill out our webpage information request form.